Privacy Policy

We respect your privacy and comply with the UAE Personal Data Protection Law (PDPL).

1. Data We Collect

• Identity & Contact: Name, email, phone, nationality, passport/Emirates ID.
• Booking Data: Flight, hotel, tour, transfer, car rental, visa details.
• Driving License: For car rentals and insurance purposes.
• Payment Data: Processed securely via payment partners (we don’t store card details).
• Technical Data: IP, device, cookies, browser info.
• Communication Records: Emails, WhatsApp, calls, chats.

2. Purpose of Processing

• To provide and manage bookings.
• To comply with UAE legal and regulatory requirements.
• To improve services and prevent fraud.
• With consent: for marketing and personalized offers.

3. Data Sharing

We share data with suppliers (airlines, hotels, attractions, visa authorities, car rental firms), payment providers, and government authorities when legally required.

4. Retention

Data is stored only as long as necessary for bookings, legal compliance, or dispute handling.

5. Your Rights (under PDPL)

• Access, correction, or deletion of your data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

6. Security

We use secure servers, encryption, and access controls.

7. Marketing

Marketing communications sent only with consent. Unsubscribe anytime.

8. Children

Bookings for minors must be made by parents/guardians.